Privacy Policy
PRIVACY POLICY
In compliance with the provisions of the applicable state and European regulations regarding the protection of personal data, we inform you that the personal data that our clients, distributors, suppliers, contacts, potential clients and / or users can provide us (both referred to as the "Users"), either through the corresponding form on our website, or through the registration form as a registered user / distributor and / or client or in the contact section (the "Site"), or through the Sending an email to the address provided for this purpose through emails addressed to our professionals and / or by any other means of communication, will be incorporated into a file owned and responsible for the treatment VERSONS 59, SL ( hereinafter VERSONS 59 ) domiciled at Calle Maresme number 103-105, CP 08019, in Barcelona, with CIF number B-62232798 , whose services are "The sale of land, plots, buildings, homes, premises, and any other kind of real estate, leasing except the financial one of the same, promotion and construction of real estate for its later sale ”and registered in the Mercantile Registry of Barcelona, volume 32518, Folio 133, Sheet B 213905 , owner of the website www.symbco.net and www.symbo.es, regulates the use of the Internet portal service www.symbco.net and www.symbo.es.
What is personal data and what data is processed
Personal data is any information that identifies or allows the identification of a natural person, such as name, surname, image, voice, postal address, email address, telephone number, official identity documents (NIF, DNI, Passport), etc. . and / or that is related to a natural person, such as their current account conditions, tastes, preferences, habits and behavior, the products or services they hire, etc.
All personal data provided by the owner of the data and / or a person legitimized by any means of communication will be processed, either:
Through the web, through forms and / or emails.
Through service order sheets or forms on paper or hand-picked devices.
Through the contracting of products and / or services.
Through calls and visits from our commercials.
Through WhatsApp.
Through social networks such as Facebook, Twitter, LinkedIn and YouTube.
Through sponsorships and media advertising campaigns, web banners, print advertising, press releases.
Through the web through E-commerce actions.
Through events, congresses, conferences and / or tours organized by the company.
Those obtained when carrying out the activities and / or procedures derived from the previous actions.
Those obtained by studying and researching the above data.
VERSONS 59 will treat the personal data of all those users, whether they are clients, potential clients, candidates, workers, distributors, suppliers or collaborators of SYMBCO .
Regarding the purposes of the treatment, we highlight the following:
Financial, economic, accounting and administrative management.
Logistic management of products and services.
Commercial management, through the attention of our staff.
Sending commercial information of interest, through digital means.
After-sales service for products and services.
Only those treatments will be carried out that have a legal basis that is legitimate and complying at all times with the duty of information to the users and other essential obligations in this matter.
Responsible for the treatment
Personal data will be processed by VERSONS 59 . Likewise, they may be processed by those external collaborators necessary to carry out the activity or appropriate treatment to the User and that VERSONS 59 hires as the treatment manager, after fulfilling the legally required requirements, such as:
Computer services and hosting services and telecommunications networks.
Labor, accounting and / or legal management services.
Information filing, management and destruction services.
Transport services.
Marketing and advertising services.
Event and conference organization services
Product repair and maintenance services
Companies of the Charmex group among which we highlight the following companies: Charmex Internacional SA, Charmex Financial Services SL, Charmex SA, Charmex Latinoamérica SAS, Versons 59 SL
Suppliers requesting customer reports from us
Likewise, you are informed that for the correct management of your personal data, that VERSONS 59 uses international management platforms. In this sense, the user expressly, unequivocally, freely and voluntarily consents to the communication of the data to these International platforms located in the United States of America (USA). Specifically, these data will be transferred to the platform: MailChimp and Google Drive. We inform you that these companies are authorized and certified by the Privacy Shield between the USA and the European Economic Area.
Consent and data collected
By providing VERSONS 59 with their requested personal data, the client, candidate, worker, distributor, supplier, collaborator, potential client, user and / or any other contact declares that they have read and expressly accepted this Privacy Policy and, therefore, , gives your free, specific, unequivocal and informed consent to VERSONS 59 so that it can process your personal data in accordance with what is provided here.
Unless specifically stated otherwise, all the data that we request from our clients, candidates, workers, suppliers, collaborators, potential clients, users and / or any other contact in the forms available on the Site are mandatory. The refusal to supply the mandatory data will mean the impossibility of meeting the specific request in question, or of benefiting from SYMBCO's products and services.
We ask you to notify us immediately of any modification of your data so that the information contained in our files is updated at all times and does not contain errors.
In this sense, client, candidate, worker, supplier, collaborator, potential client, user and / or any other contact (hereinafter User) declares that the information and data provided are accurate, current and truthful. The user will respond, in any case, to the veracity of the data provided, reserving VERSONS 59 , the right to exclude from the registered services any user who has provided false, vague or inaccurate data, without prejudice to the other actions that proceed in right. The user will be solely responsible for the case that he communicates false, inaccurate, incomplete or outdated information.
The user voluntarily authorizes and consents to the automated processing of their personal data, data which can be freely provided by the user through the Internet portal, email, telephone, SMS, fax and / or any other means of communication. equivalent.
The user is aware of and accepts the terms established in the SYMBCO privacy policy and hereby consents, expressly, freely and voluntarily, to the automated processing of their personal data, under the terms established in these clauses.
The user expressly and unequivocally consents and authorizes, and as such is responsible, for the sending of commercial communications and advertising offers and new products, promotions and / or services offered by SYMBCO for its users, clients and potential clients.
The user expressly, unequivocally, freely and voluntarily consents that any commercial information may be sent to him in order to offer new products, offers, promotions, services and / or improve SYMBCO's services by any means, including electronic means (email and mobile phone).
Purpose of the treatment and legal basis
The purpose of the treatment by VERSONS 59 is to manage the request made, including attention to your queries and requests for information, as well as, where appropriate, the sale of the products, as well as the maintenance and management of the relationship. professional, commercial, and / or contractual that, where appropriate, establish with any of our offices and / or professionals (the "Service / s").
The legal basis for the processing of your personal data by VERSONS 59 is based on:
In the consent of the client, potential client and / or user to the treatment described in this Privacy Policy.
In compliance with the provision of SYMBCO products requested by the client, potential client and / or user.
VERSONS 59, undertakes that the files with personal data and the data communicated by their owner will be used for specific and concrete purposes, especially for:
Management of the contractual and extra-contractual relationship with the company.
Offering of new products, services, promotions and promotional campaigns.
Sending commercial advertising, news or periodic information.
Management of incidents
Possibility of maintaining the commercial relationship with you and of carrying out our professional activity with the greatest effectiveness.
Use your data as a communication channel with you if necessary.
Manage the purchase of products, commissioned projects and / or services offered by you and deliver the contracted products.
Carry out administrative and maintenance tasks for the services contracted by you.
Answer your questions or requests
Proceed to the collection and billing of the products and projects contracted and / or acquired by you.
Get in touch with you to manage our services or to offer you different promotions through any means (telephone, email, fax, SMS).
VERSONS 59 , undertakes to communicate in writing and reliably to the user, any extension, modification or extension of the purposes and uses that will be given to the automated treatment of the data provided by the user
Who we communicate your data to
In order to offer the appropriate Service to the Client and manage the relationship with the same, VERSONS 59 contracts the provision of services of certain companies to which, after compliance with the legally required requirements, access to their personal data can only be provided to those effects of being able to provide the Service.
Your personal data may be communicated to third parties, by way of example and not limitation, to the following service providers: " www.symbco.net and www.symbo.es "
The communication of your data will be made whenever this communication responds to a need for development, compliance with the obligations of VERSONS 59 and is limited to this purpose, is necessary to maintain our business relationship with you, as well as is mandatory, according to the cases. In this way, your personal data may be communicated to third parties without your consent, provided that this communication responds to a need for the development, fulfillment and control of the professional relationship, and is limited to this purpose. The data may be communicated:
To our bank for the collection of our invoices and verification of guarantees and bonds
To the State Tax Administration Agency, for compliance with legal obligations.
To our industrialists to repair any breakdown in the products or carry out maintenance on them.
To our lawyers and / or tax and commercial advisers, dedicated to the management of the fiscal, commercial and tax obligations of the company
Computer services and hosting services and telecommunications networks.
Information filing, management and destruction services.
Transport services.
Marketing and advertising services
Event and conference organization services
Product repair and maintenance services
Charmex group companies, among which we highlight the following companies: Charmex Internacional SA, Charmex Latinoamérica SAS, Charmex SA, Versons 59 SL.
Suppliers that request customer reports from us.
Likewise, you are informed that for the correct management of your personal data, that VERSONS 59 uses international management platforms. In this sense, the user expressly, unequivocally, freely and voluntarily consents to the communication of the data to these International platforms located in the United States of America (USA). Specifically, these data will be transferred to the platform: MailChimp and Google Drive. We inform you that these companies are authorized and certified by the Privacy Shield between the USA and the European Economic Area.
VERSONS 59 , undertakes not to assign or communicate any personal data provided by the user, other than those set forth herein except for those cases in which it is necessary to improve the quality of the service, as well as all those public entities and / or private companies that request your data from us to either provide the proper service or to comply with the Law and / or to comply with the administrative, police and / or judicial authorities.
VERSONS 59 will not transfer the personal data of the Users to any third party, other than those set forth herein, without first having informed and obtained the consent of the Users.
Where appropriate, all of them will maintain the same level of protection of your personal data as committed in this PRIVACY POLICY and / or mandatory compliance with the regulations on data protection or cybersecurity.
All these purposes are included within the contractual relationship contracted with VERSONS 59 . The owner of the data authorizes, expressly and unequivocally, freely and voluntarily, the transfer of the data object of treatment for these cases, committing VERSONS 59 , to request, expressly and in writing, a new authorization to the user, in the case if its assignment is necessary for other purposes not contemplated in this clause.
Please expressly inform us of your express, free, voluntary and unequivocal intention not to communicate your data to this category of suppliers and / or to receive commercial and advertising information from SYMBCO by checking the corresponding box on the access or registration form or by sending a email to the following address: hola@symbco.net or a letter to the following address: Calle Maresme number 103-105, CP 08019, in Barcelona.
Sending of information and commercial communications
VERSONS 59 informs users who request to receive information that their data will be collected and processed in order to send you information and news related to our activity and keep you informed of our activities and / or services, through communication channels (email , postal address, mobile phone) provided.
In case of not wishing to receive commercial communications, the User must indicate this in the corresponding tab provided for this purpose. All our communications will be signed under the distinctive VERSONS 59. If you detect any incident or fraud, please let us know so that we can take the necessary measures.
Likewise, we inform you that we will keep your personal data for the duration of the provision of the service and / or do not revoke your consent. Once these periods have expired, the information will be destroyed safely and with all the guarantees of confidentiality.
Minors
VERSONS 59 may carry out treatments or provision of services to persons under 18 years of age; as long as said services are contracted by their parents or guardians. VERSONS 59 does not deliberately collect information from persons under 18 years of age, without the express written authorization of the minors' parents and / or guardians. Likewise, VERSONS 59 will put the relevant technical means in order to prevent minors from accessing the contracting of the services offered by SYMBCO , without the express consent of their parents or guardians.
If VERSONS 59 detects that a minor is using this website, the services offered by SYMBCO , it will proceed to cancel the information sent and notify the competent authority or body. For this, VERSONS 59 requests the collaboration of all Users, in the sense that, if any User detects the disclosure and / or use of any of these data, please communicate it through the email provided, in order to proceed as appropriate.
International transfers of personal data
The Client's personal data will be stored on some VERSONS 59 servers located within the European Economic Area, so they will not be the subject of any international transfer outside the European Economic Area.
Likewise, you are informed that for the correct management of your personal data, that VERSONS 59 uses international management platforms. In this sense, the user expressly, unequivocally, freely and voluntarily consents to the communication of the data to these International platforms located in the United States of America (USA). Specifically, these data will be transferred to the platform: MailChimp and Google Drive. We inform you that these companies are authorized and certified by the Privacy Shield between the USA and the European Economic Area.
In the event that you do not want your data to be processed by these companies, please contact us at the following email, (), indicating your express wish that these data not be processed by these companies.
Obligation to provide personal data
Unless specifically stated otherwise, all the data requested from users in the forms are mandatory. The refusal to supply the mandatory data will make it impossible to meet the specific request and / or provision of the services in question.
Likewise, the communication of any modification of the personal data of the users will be mandatory, so that the information contained is updated at all times and does not contain errors. In this sense, the user declares that the information and data provided are accurate, current and truthful.
Period of conservation of personal data
We will keep your personal data for the duration of the contractual relationship or, where appropriate, until you express your wish for us to delete your personal data from our file. From that moment, VERSONS 59 will keep your personal data blocked during the statutory limitation periods, and in any case, for a period of 10 years by regulations on the prevention of money laundering and terrorist financing. After the statutory limitation periods have elapsed, we will destroy your personal data.
Exercise of rights
The client, potential client and / or user can exercise their rights of access, rectification, deletion, limitation of treatment, opposition and the portability of their personal data, by means of a written communication providing a photocopy of DNI addressed to the CONTROLLER in the following email: hello@symbco.net
VERSONS 59 informs users that they have the following rights:
Access: Allows the owner of the data to obtain information on whether VERSONS 59 is processing personal data that concerns him or not and, in this case, the right to obtain information about your personal data subjected to treatment.
Rectification: It allows correcting errors and modifying the data that turn out to be inaccurate or incomplete.
Deletion: Allows the data to be deleted and stop being processed by VERSONS 59 , unless there is a legal obligation to keep them and / or other legitimate reasons for their treatment by VERSONS 59 do not prevail in accordance. For example, when personal data are no longer necessary in relation to the purposes for which they were collected, the user may request that such data be deleted without undue delay.
Limitation: Under the legally established conditions, it allows the processing of data to be paralyzed, in such a way that VERSONS 59 avoids its treatment in the future, which will only keep them for the exercise or defense of claims.
Opposition: In certain circumstances and for reasons related to their particular situation, users may object to the processing of their data. VERSONS 59 will stop processing the data, except for prevailing legitimate reasons, or the exercise or defense of possible claims.
Portability: It allows the interested party to receive their personal data and be able to transmit it directly to another person in charge in a structured format, for common use and reading.
Claim before a supervisory authority
The Client is informed that they have the right to file a claim with the Spanish Agency for Data Protection (www.aepd.es) as the control authority, in case they consider that VERSONS 59 has not processed their personal data in accordance with the regulations applicable in terms of protection of personal data.
Security
VERSONS 59 undertakes to adopt the security measures of a technical and organizational nature established by regulation that guarantee the security of the Client's personal data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, all in accordance with the provisions of the applicable regulations.
VERSONS 59 also guarantees the confidentiality of the communications carried out with the user, as well as the due and diligent treatment of the personal data provided by the user.
VERSONS 59 undertakes not to reveal any confidential information, nor to inform about any data subject to treatment, except in cases where the regulations expressly require it or when they are required by the competent public authorities in accordance with the legal provisions. and regulations applicable to the case.
VERSONS 59 informs that it has adopted all the technical means at its disposal to avoid the loss, misuse, alteration, unauthorized access and / or theft of the personal data that the user has provided through the website.
VERSONS 59 transfer of third party data
In the event that the client, candidate, worker, distributor, supplier, collaborator, potential client, user and / or any other contact communicates personal data of third parties to VERSONS 59 , the user declares that they have previously obtained their express and unequivocal consent from The same, which have been obtained legally and with the due authorizations of their legitimate owners and / or agents and under their full responsibility to be able to transfer them to VERSONS 59 . In the case of not having requested express consent, VERSONS 59 is not responsible for the claims of these third parties.
In the same way, the client, candidate, worker, distributor, supplier, collaborator, potential client, user and / or any other contact is responsible for updating them and / or for any claim and / or sanction of third parties to VERSONS 59 for the Use of the information provided by the Client of these third-party data.
Changes to our privacy policy
VERSONS 59 can update this Privacy Policy at any time. An updated version of this Privacy Policy will always be available on the Platform and / or on our platforms. If these changes affect purposes not provided for in this Privacy Policy, we will inform you, in advance, of this further processing by email (to the last address provided), so that, where appropriate, you can exercise the rights you deem appropriate and It is recognized by the applicable regulations.